Get in touch
Want to get in touch? We’d love to hear from you. Here’s how you can reach us…
Want to get in touch? We’d love to hear from you. Here’s how you can reach us…
Location: 20 W 47th St Suite 401, New York, NY 10036, United States
info@luxuryhour.com
sales@luxuryhour.com
Every luxury watch sold on our website comes with a certificate of authenticity and is thoroughly inspected by expert watchmakers to ensure it is genuine. We also recommend buyers authenticate with authorized retailers for added peace of mind.
Yes, all our watches are backed by a manufacturer’s warranty or our in-house warranty, depending on the product. This ensures protection against defects in craftsmanship or materials for a specified period.
We offer a 14-day free returns policy. Watches must be unworn, in their original packaging, and include all accompanying materials for a refund or exchange.
Our website employs state-of-the-art encryption to ensure all transactions are secure. Customer data is handled with utmost confidentiality, ensuring safety during purchase.
We offer free standard shipping within the USA, with options for express and international shipping for a fee. All shipments are insured to protect your valuable purchase during transit.
We currently operate exclusively online, showcasing detailed photos and descriptions of every watch to provide you with a clear representation of your purchase.
We offer only certified pre-owned watches. Pre-owned models are meticulously inspected and refurbished to excellent condition, ensuring quality.
Our customer support team is available via phone and email to help with any questions or issues regarding your watch. We also offer servicing options if needed.